Realperson Chatsuite
Visit product websiteModernization of an Established Chat Platform
We supported the gradual modernization of optimise-it's Realperson Chatsuite. The work brought technical development, operational requirements and collaboration with the product team into alignment.
- Legacy Architecture Modernization
- Gradual replacement of the monolithic structure with modern, service-oriented components.
- Risk & Compliance
- Integration of legal requirements and risk mitigation alongside ongoing development.
- Stakeholder Alignment
- Clear objective definition and close collaboration with product management and development teams.
- Knowledge Preservation
- Structured safeguarding of accumulated expertise embedded in the codebase and system architecture.
- Agile Roadmap
- Continuous evaluation and iterative adaptation along a practical project roadmap.